Never miss a job because you were on the tools.
Plumbi is an AI receptionist for Australian tradies. It answers your calls, takes the caller's details and emails you a summary straight after, so you can call back the jobs that matter.
PlumbiHi, you've reached Bondi Plumbing. I'm their AI assistant, and this call is transcribed so they can get back to you. What can I help you with today?
CallerThe hot water's gone out at my place in Randwick.
PlumbiNo worries, let's get someone onto that. Can I grab your name and the best number to reach you?
How it works
Keep your existing number. Plumbi picks up the calls you can't.
Divert your calls
We give you a Plumbi number. Divert your mobile or office line to it when you're busy, after hours, or all the time.
Plumbi answers
Your receptionist tells callers it's your AI assistant, answers questions about your business, and takes their name, number, address and what they need.
You get the details
After every call you get an email with the caller's number and a summary. The full transcript is in your Plumbi dashboard.
What you get
Set it up from your dashboard and we connect your number for you. No lock-in contracts.
Answers day and night
Weekends, after hours and while you're on a job.
Knows your business
Add your services, areas and common questions so it answers the way you would.
Takes the details
Name, callback number, address and the job, written up for you after every call.
Email after every call
A short summary lands in your inbox straight after the call, with a link to the transcript.
Honest with your customers
Every call starts by saying it's an AI assistant and that the call is transcribed.
Built for Australian trades
Australian phone numbers, Australian time zones and pricing in Australian dollars.
Simple pricing
Pick the plan that fits your call volume. Prices are in Australian dollars, plus GST. Pay yearly and get two months free.
Starter
- 250 call minutes a month
- About 70 calls a month
- Extra minutes $0.39 each
Pro
- 600 call minutes a month
- About 170 calls a month
- Extra minutes $0.35 each
Business
- 1,200 call minutes a month
- About 340 calls a month
- Extra minutes $0.29 each
Call estimates assume an average call of about three and a half minutes. Calls are never cut off when you reach your allowance; extra minutes are billed after each month.
Questions
Do callers know they're talking to an AI?
Yes. Every call starts with "I'm their AI assistant, and this call is transcribed so they can get back to you." If a caller asks, it says so again.
Can I keep my existing number?
Yes. You divert your existing mobile or office number to your Plumbi number, for example only when you don't answer. Your phone company may charge for diverted calls.
What happens if I go over my minutes?
Your calls are still answered. Extra minutes are charged at your plan's rate and billed after the month ends. You can move to a bigger plan at any time.
Is there a lock-in contract?
No. Plans are monthly or yearly, and you can cancel from your dashboard. Cancelling takes effect at the end of your billing period.
What about emergencies?
Plumbi takes the details and gets them to you fast, but it can't send a tradie or contact emergency services. For anything life-threatening, callers should hang up and call 000.
Where is my data kept?
Your account and call records are stored in Sydney. Some of the services that turn speech into text, write replies and speak them run overseas. Calls are transcribed, not recorded as audio.
Ready to stop missing calls?
We're setting up our first tradies personally. Sign up, or email us and we'll get your number connected.